Billing
Billing Policy
Our Virtual Receptionist service is charged at a rate of £0.35 per minute of call handling time.
Invoicing
Invoices will be issued:
-
Monthly, covering all usage during the previous billing period; or
-
When the outstanding balance reaches £20.00,
whichever occurs first.
CHATBOT
10 Pence per conversation billed monthly or if outstanding balance reaches £20.00,
whichever occurs first.
WEBSITE
Renew is 85 GBP anually.
Payment Terms
All invoices are payable within the payment period stated on the invoice. Failure to pay invoices by the due date may result in suspension of services until payment has been received.
Call Duration Calculation
Charges are calculated based on the actual duration of calls handled by our service. Call durations are rounded to the nearest billing increment (10 seconds) as shown on your invoice.
Changes to Pricing
We reserve the right to amend our pricing structure by providing reasonable notice to customers. Any pricing changes will not affect invoices already issued.
